The cross-functional flowchart template is possibly one that I use most frequently, and I do like the way that the Function Shape Data value is automatically evaluated from the Swimlane that is is within. But why did Microsoft issue the template without the same feature for the Phases? This article describes how to fix that issue, and is also a plea to Microsoft to correct it in a future release….
So, all of the flowchart shapes contain a Shape Data row named Function, as in the following screenshot, and the value is automatically updated to that entered into the Swimlane header. If the user updates the header text, or moves the shape between lanes, then the value gets updated.
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